30-day money-back guarantee

Try your Lawnova mower for 30 days. If you are not satisfied, return it for a full refund — no questions asked. The mower must be clean and include all accessories and original packaging.

How to start a return

1. Email 3697809@qq.com with your order number.
2. We send you a prepaid return label.
3. Pack the mower securely and drop it off.
4. Refund is issued within 5–7 business days after we receive the return.

Damaged or defective items

If your order arrives damaged, contact us within 48 hours with photos and we will arrange a replacement or full refund immediately.